End User License

Last updated on September 12th, 2019


Important legal notice to all users: Carefully read the following legal “Agreement” before you start using our website, product, and services. By browsing our site, you will be obligated by Terms and Conditions of this agreement. If you don’t comply with our EULA, you are not authorized to browse iSquad website and use its product and services.

End-User License Agreement (EULA):

This End-User License Agreement is a legal agreement between you and iSquad, with it’s headquarter at 3602 Persimmon Rd. Hope Mills, NC 28348. For the use of “Support Services” which includes On-Site, In-Store and Remote Support Services for computer, printer, smartphones and other peripherals. These Support Services are delivered to you (“User”) in correspondence with the subscription license the user has purchased.

DESCRIPTION OF SERVICE

After purchasing a service from iSquad, user are permitted to get the following services via In-Store Support or Remote Support (Virtual Assistance provided by any iSquad employee):

  • Support for Laptop
  • PC Tune-up and Optimization
  • Virus and Sp0079ware Removal
  • Support Services for Mac PC and Laptop
  • Data Recovery and Setup
  • Tech Support for iPad and iPhone
  • Hardware installation and setup
  • Smartphone Setup
  • Wireless Home Network Setup
  • Software Installation and Support
  • Printer Setup and Support
  • Email Setup etc.

MODIFICATION TO TERMS OF SERVICE

iSquad may change the terms and conditions of EULA from time to time. After any amendment to this agreement, a notice will be published on iSquad website to notify users. We hold the right to modify or terminate the service with or without any prior notice to users. iSquad shall not be accountable to user for modifying or discontinuing the Service. User is liable to accept EULA, its terms and amendments and abide to continue using the services.

THIRD PARTY SOFTWARE

iSquad may use third-party software to provide remote assistance. This third-party software may be subject to other Terms and Conditions and Privacy Policy. Please read the Privacy Policy, Terms and Conditions of the respective third software thoroughly before making any purchase of our product and services. If you do not agree with their terms, you cannot use the Remote Support.

Our Support team is duty-bound to take all possible actions within their competence to troubleshoot the problem. If they sustain that the issue cannot be fixed, the refund shall be provided. iSquad is not liable for any independent actions made by the user or help from third-party organizations.

User's breach of this Agreement

TUser's real or charged infringement of any copyright, trademark, patent, competitive innovation or other property or contract right of some other individual

User's real or affirmed inability to immediately pay total due "iSquad" or third-parties. User's inability to agreement to appropriate controls or laws. The demonstrations or oversights of Customer (its officers, chiefs, employees or agents).

SEVERABILITY

In the event that any part of this License is held invalid or unenforceable, the rest of the arrangements of this License shall be unhindered and stay in full force and impact.

It is buyer’s accountability to back-up the software and data that is stored on user’s computers, hard drive(s), along with some other storage device the user may have and in connection with Support Sessions shall not be liable for any loss, amendment, or defilement of any product, information, or files.

GOVERNING LAW AND JURISDICTION

The Parties mutually concur and acknowledge that this Agreement shall be implemented and construed in accordance with the laws of United States, to the evasion of the contentions of law’s provisions thereof. In the event any disputes, contentions or contrasts emerge between the Parties in connection with this Agreement, the Parties shall completely investigate all conceivable outcomes for the friendly settlement. In case a genial settlement cannot be achieved, all question, contrasts or discussions shall be dictated by discretion regulated by the International Center for Dispute Resolution as per its International Dispute Resolution Procedures, as changed by the ICDR Online Protocol for Manufacturer/Supplier Disputes at that point as a result. The dialect of the arbitral proceedings shall be English.

THIRD-PARTY BENEFICIARY

For all reasons of this License, iSquad’ third-party licensors of Remote Support Sessions shall be unambiguously considered an intended third-party recipient and shall have the dispensation to enforce the terms and conditions of this License.

QUESTIONS OR COMMENTS

If you have any questions, inquiries or remarks with respect to this License or the limited warranty, contact iSquad Inc. at 3602 Persimmon Rd. Hope Mills, NC 28348 or draft us an email at info@isquad.io.