Do you have any Doubt?

Here are the answers to some of the most common questions we hear from our appreciated customers

iSquad is a technical support service provided by highly experienced team of technicians. As well, a complete range of tech installation and support services, we also offer online support for issues that can be resolved. We are into making technology simple.
Keep peace of mind, we hand select our technicians and only after they have been examined and demonstrate their knowledge through a series of skills assessments.
Each and every technician of iSquad have to undertake a complete background check to make sure your safety and work reliability.
Certified iSquad technicians offer support for technology, gadgets, and services ranging from computer to server support. We support you to fix your device problems and offer services with ease.
If anything related to technology, we will for sure assist you to restore it. And if you got a new device? We guide you learn and how to use it. We are best at eliminating threats, accelerating computers, setting up updates, and troubleshooting wireless networks.
Our experts are available at your request 24/7. After you purchase Individual or Business Plan, you’ll be given a dedicated toll-free number to call for support from real humans. Furthermore, you can install chat application for prompt service.
iSquad is a US-based IT solution provider and our highly expert techs are the US-based as well.
Nope. You can chat with iSquad experts. Just click on the “Chat with an Agent” icon on your device to start a chat anytime.
No, you don’t need to leave your home. On your request to support, our experts can visit your place so you can sit back and relax while we work and resolve the issue. We’ll provide the support in your presence so you can be assured of the provided services and know how to deal with them from next time.
Yes, in order to receive a support service from our end, you’ll should be connected to internet, whether it is related to get support for Home, Business or Enterprise.
For any additional service on an existing order, let our support team know. For any new service, you can book online or by phone. Please never contact your technician directly to book an appointment or make a payment. We at iSquad Guarantee and any Warranties only apply to services booked through our system.
No, iSquad surpasses in troubleshooting any non-hardware related issues directly and quickly. We only provide support via chat, phone & emails.
Most technology problems are software related, which typically can be fixed or mended. Yet, problems that require physical repair or replacement of parts sometimes can’t be fixed.
Some common issues that iSquad support include:
  • System Threat Removal
  • PC Tune-Up (fixing computer slowness)
  • Internet Connectivity – computers, smartphones, tablets, routers
  • Home Networking – wireless and wired
  • Printer/Multifunctional Printer/Scanner Installation and Troubleshooting
  • General Computer Issues – PC and Mac
  • Email related help
  • Data Backup
  • Software Installation and Troubleshooting
  • Technical Questions and Guidance
  • Network Appliances and many more
The time to resolve a problem depends on the nature and severity of the problem. Sometimes it takes just ten minutes, while most issues will take longer than that. Some complex issues possibly require an hour.
iSquad proudly offer 1 year, half-yearly, quarterly and one-time plans, you may choose any of these for single and multiple devices. If we can’t fix your technical issue within 30 days of your initial purchase, you will receive a full refund of any charges paid.
No. There are no additional or hidden fees.
Straightway. Just call 833-361-3601 after you purchase any Plan by iSquad. While you can also contact us on 833-361-3601 for general inquiry regarding our products and services.
Don’t worry. We have a money-back guarantee to cover you. For further more information on details, visit our Terms & Conditions and Refund Policy.
No worries, we at iSquad cover personal computer, desktop, laptops, printers, tablets, and smartphones regardless of age or brand.
Unfortunately, any plan of iSquad is non-transferable. Service Coverage applies to one device or system in your primary residence, belonging to you or someone in your house.
We accept all major credit cards (Visa, MasterCard, American Express, and Discover) and debit cards (debit card must have a Visa or MasterCard logo to be accepted). We do not accept cash, check or money order.
No, please do not provide payment to your techs Payment will be applied to your credit card on file. We do NOT accept any other forms of payment such as cash or check.
Nope, tip is not necessary. But feel free to thank them for doing a great job.
We offer a fixed base price for any technical support service. Additional charges for extras are offered for some services. You’ll receive an exact quote while booking our services. So, don’t panic.
You could be charged an accidental damage fee based on the value of your device when you file a claim. A fee will be charged if your device needs to be replaced due to accidental damage.
If the technician has tried everything possible to resolve your issue, and the problem still exists, you will receive a full refund. For more information, please visit our terms of service pages.

Our Business Support plans do not include a money back guarantee. Please speak to iSquad representative for more details.
You can call iSquad, and let our Support team know that you would like to amend your credit card/payment information for your Technical Support membership.
iSquad takes extraordinary measures to make sure that all customer data is stored securely and that card information is transferred in the most secure way possible. iSquad also maintains PCI compliance which is the industry standard for credit card security practices.
iSquad individual support plans do not have any extra cancellation charges if you discontinue the service. Business Plans may have additional restrictions depending on the agreement signed. Please speak to iSquad members for further details.
No, iSquad does not provide prorated refunds. If you cancel before your current support period ends, you will still receive service for the rest of that time frame. The plan would then not automatically be renewed.
iSquad processes all credits and voids immediately. Please note that the process can vary in length depending on the speed of the credit card processors and your particular financial institution. So it’s possible that your credit may take up to 10 business days to complete. We have no control over the speed at which funds become available again or when credit is posted to your account.

Our Work Speaks for Itself

Client's Reviews

It has been a seamless effort working with Isquad. We are very happy with their IT service. Your staff were professional and also very nice and polite. I highly recommend Isquad to everyone who are in need of professional IT service because they really listen to your needs and work accordingly. Thank you guys.

- James

I’m happy to be able to comment on their work – they provided such a good service to us. I am very happy with the efficient IT Service provided by isquad. The guys were quite professional in their field they didn’t waste any time and concentrate on what they’re doing. Thank you Jay and team!

- Robert

At early stage I was very frightened. But with the team of isquad I was amazed by the way they conducted themselves as well as their work. I have been delivered with very good service for all my tech requirements and it’s much appreciated. I would love to recommend isquad to everyone who is in need of reliable IT service provider.

- David

How We Work

Our Dedicated Staff Members Work With Our Clients to Deliver a Hassle Free IT Experience

  • Contact & Connect

    Connect with any of our experts to repair and fix your issues.

  • Diagnostic and Analysis

    We not diagnose your problems, we analyze it too for better result.

  • Solution & Fixation

    Get in touch with us for all your Solution and Fixation requirements.

  • Satisfaction & Feedback

    We guarantee for 100% customer satisfaction work. Send feedback and help community.

Third party integration

We use the latest trends because you deserve better

About Us

iSquad is a leading, global provider of business and IT support services, aims only to enhance the customer experience by enabling our teams to work more efficiently and effectively. No job is too big or small for us. We love what we do.

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